Q:Are you owned by a TPA or Carrier?
Q: What is the patent number?
Q: Do you do Data Feeds?
Q: What types of Data Feeds do you do?
Q: How much do you charge for the Data Feed?
Q: How often can the Data Feed run and is there a charge?
Q: Do you modularly price ClaimDesk?
Q: What is the pricing of ClaimDesk?
Q: Do you charge per user/seat or per location?
Q: Who hosts the system?
Q: Are there any fees if Ailan Corporation Hosts ClaimDesk?
Q: What does "Real Time" mean?
Q: Who owns the data?
Q: How can another company own my data?
Q: How long does it take to enter a claim into ClaimDesk?
Q: What do you mean by "Permission Based"?
Q: Can I have the First Report of Injury emailed to anyone I want?
Q: Can I get Reports?
Q: Can we customize drop down menus?
Q: Is ClaimDesk secure?
Q: What lines of business are available for tracking with ClaimDesk?
Q: I don't see a module, report, line of business that is needed
for my company or industry; will you build it?
Q: Can you attach claim specific notes, pictures or videos?
Q: Will you meet with us in person?
Q: Can we talk with some of your clients?
Q: I still have questions?
Q: Are you owned by a Third Party Administrator (TPA) or Carrier? top
A: No! We are here to server our clients in their best interest
and to make sure that we are a good fit for their needs.
Q: What is the Patent Number? top
A: The Patent Number is 6,065,000. The patent covers the electronic transfer of claims
and incident data from a central data base to reporting the data to government and or
administrators of incident or claim data. For more information about the patent and
what it covers go to www.uspto.gov and do a search by patent number.
Q: Do you do Data Feeds? top
A: Yes. We will do Data Feeds from your own company, your TPA or Carrier.
Q: What types of Data Feeds do you do? top
A: Some of the types of Data Feeds we do are: HR, Historical Claim Data, Financial Data, Diary Notes.
Q: How much do you charge for the Data Feed? top
A: We charge a one time fee to build the Data Feed for each type required.
Q: How often can the Data Feed run and is there a charge? top
A: The Data Feed can run as often as your company requires. There is no additional charge for each
time the Data Feed runs.
Q: Do you modularly price ClaimDesk? top
A: No.
Q: What is the pricing of ClaimDesk? top
A: The pricing of ClaimDesk is based on several factors including who ends up hosting the system.
Q: Do you charge per user/seat or per location? top
A: For information about pricing contact us at 1-888-937-9720.
Q: Who hosts the system? top
A: Either your corporation or Ailan Corporation can host ClaimDesk.
Q: Are there any fees if Ailan Corporation hosts ClaimDesk? top
A: Yes, there is a monthly hosting fee.
Q: What does "Real Time" mean? top
A: "Real Time" means that as soon as information is entered into the system all users with access
to that data will see it.
Q: Who owns the data? top
A:You own all of your own data.
Q: How can another company own my data? top
A: If incidents are reported directly to another company
then they control the data. They can decide how you receive the data and
what to charge you for that data. They can also charge you for the data
if you decide to leave them for another company.
Q: How long does it take to enter a claim into ClaimDesk? top
A: It takes the experienced user on average 6 minutes to enter a claim.
Q: What do you mean by "Permission Based"? top
A: Permission based means that when you set up ClaimDesk you determine what the end
users of the system have access to. They will only be able to see those items
for which they have permission, and will not know that the other features are there.
Q: Can I have the First Report of Injury emailed automatically
to anyone I want? top
A: Yes. The First Report of Injury can be emailed as a PDF attachment to anyone you want.
Q: Can I get Reports? top
A: Yes. ClaimDesk uses SQL Reporting 2005. Several core reports are built into the
system in various modules; however, if you have a report specific to your company or
industry not in our system we can build it.
Q: Can we customize drop down menus? top
A: Yes. We assist each company in customizing those industry and/or company specific items for
the drop down menus in ClaimDesk.
Q: Is ClaimDesk secure? top
A: Yes. The security of your information and transactions is critical to our business and
a priority at Ailan Corporation. Our commitment to security is addressed at three levels:
physical, data, and transactional security. We also stay on top of new
technologies to provide you with the highest commercial level of security
possible.
Q: What lines of business are available for tracking with ClaimDesk? top
A: We currently track over 15 different lines of business and are compliant in the
US, UK, Australia and Canada.
Q: Can you attach claim specific notes, pictures or videos? top
A: Yes: The functionality of the system allows you to attach any claim specific document.
Q: I don't see a module, report, line of business, etc., that is needed
for my company or industry; will you build it? top
A: Yes.
Q: Will you meet with us in person? top
A: Yes! We believe a business partner should 'get to know each other' before making a formal agreement.
Q: Can we talk with some of your clients? top
A: Yes. We will be happy to provide you with references.
Q: I still have questions, how do I contact you? top
A: Contact us at: 1-888-937-9720; or fill out the request for information form found on our website. |
