"JELD-WEN, Inc. has many locations and our biggest challenge was
providing a tool that allowed each location to report, manage and stay involved in
their claims. ClaimDesk has accomplished that and more.
With our data feed from our TPA, each location has all the required information to stay
informed about each incident and to bring them to a conclusion. The time involved in
reporting incidents has been cut in half and the accuracy of the data being reported is
near 100%. ClaimDesk is a major factor in reducing our claim volume by 75% since
implementing.
Our OSHA Logs are now in an environment that can easily be audited for accuracy and
compliance. Reporting and the distribution of other reports is now a very easy process
– and data reporting is a very powerful tool. The other modules have also proven very
successful in our environment. Each of our locations utilizes the Training Tracking,
Audit Module, and Medical Surveillance for their record keeping.
We continue to look at opportunities to utilize this application and work with Ailan.
They are a proven and reliable business partner."
-Scott Coe
Risk Analyst / Communications Manager
JELD-WEN
"I became involved with ClaimDesk in July and was then assigned
the task of Corporate roll out. Not only did I have to learn the program but had to
then teach it and then manage the program moving forward. I am pleased to say, this was
a simple task to take on. The user friendly system made it easy to understand and even
easer to teach. “I trained 200 people in 30 days without any problem. The system is
easy."
-Sharon
Pacamo
Risk Control Manager
Medfinders
"The flexibility of the software and Ailans support staff allows
for customization that meet the business needs of our company."
George
Barmann
EHS Engineer
-W. W. Grainger Inc.
"We were able to build and customize the system to fit our needs.
This is especially important for us to effectively manage risk and to manage
cost."
-Shaun
Jackson
Senior Director, Risk Management
Perkins & Marie Calendar's Inc.
"The system has the unique ability to generate OSHA logs and
related statistical information at any level in the organizational structure from an
individual location up through each level of the parent organization"
-TC Cottrell, CSP
ES&H Manager
IAP Worldwide Services
"This system was truly customizable to replicate and automate our
internal investigation, reporting and tracking needs unlike so many other risk
management reporting systems"
-Terry
Self
Director of Risk Management
Medfinders
"With respect to claims handling, our TPA now receives the
completed 5020 (CA First Report) via e-mail within minutes, versus the following day
with our old system. With this change, we immediately noticed a more efficient response
that is reflective in lower claims costs as well as higher employee satisfaction. As a
result of using ClaimDesk, we have reduced our claims notification process from 2-3
days to 45 seconds; inputting of claims takes 5-6 minutes per claim. Our ongoing annual
savings are approximately $150,000."
-Shelley Fogel
Benefits Manager
AC Transit Corporation
"Our risk management philosophy and claims management process has
been taken to a new level. With this system as an integral part of our process, we have
been able to reduce our injuries by 75% since implementing."
-Scott Coe
Risk Analyst / Communications Manager
JELD-WEN
"Claims management has never been so easy, best tracking and
communication tool ever. Claim history and progress of injury investigation is a simple
click away. Once you start using ClaimDesk it’s hard to imagine reporting and
controlling claims any other way."
-Sharon
Pacamo
Risk Control Manager
Medfinders